Our main offices are in southern New England. We are a family run business with 20 plus years experience in the retail industry. The business started with seasonal Halloween stores in Rhode Island and Massachusetts and grew into an Internet Only retail business.
We have gone to great lengths to secure our customer information including extensive daily testing of the site's security through a 3rd party security company TrustGuard. Our server equipment is hosted with a firewall to protect customer information. All credit card information is encrypted and destroyed when the order is completed. We have also completed the intensive security testing outlined by Credit Card companies for PCI Compliance mandated by Visa and MasterCard.
We take security seriously at CostumesInc.com. We are continuously upgrading our systems to guarantee we have the most up to date system in place. Our site offers secure socket layer encryption provided by the GeoTrust SSL certificate which provide the highest level of security offered in a secure certificate. This Our credit card processing gateway is handled by one of the finest systems on the internet. Access to a customers personal ordering information is in an encrypted password protected file and available to key personnel only. Our goal at CostumesInc.com is to make your shopping experience not only a successful one but a hassle free one.
Our main offices are located in North Dighton Massachusetts.
We ship from locations in Massachusetts, California, New Jersey, South Carolina, New York, and Utah. The majority of our product is shipped from the Massachusetts warehouse.
During the height of our busy Halloween season the best way to contact us is via email using our support ticket form. Please click the support tab on the left hand side of the web site.