About Us

Our main offices are in southern New England. We are a family run business with 20 plus years experience in the retail industry. The business started with seasonal Halloween stores in Rhode Island and Massachusetts and grew into an Internet Only retail business.

Site Security

We have gone to great lengths to secure our customer information including extensive daily testing of the site's security through a 3rd party security company TrustGuard. Our server equipment is hosted with a firewall to protect customer information. All credit card information is encrypted and destroyed when the order is completed. We have also completed the intensive security testing outlined by Credit Card companies for PCI Compliance mandated by Visa and MasterCard.

Security Guarantee

We take security seriously at CostumesInc.com. We are continuously upgrading our systems to guarantee we have the most up to date system in place. Our site offers secure socket layer encryption provided by the GeoTrust SSL certificate which provide the highest level of security offered in a secure certificate. This Our credit card processing gateway is handled by one of the finest systems on the internet. Access to a customers personal ordering information is in an encrypted password protected file and available to key personnel only. Our goal at CostumesInc.com is to make your shopping experience not only a successful one but a hassle free one.

Privacy Information

CostumesInc.com is a privately owned subsidiary of Maven Enterprises Inc. We at CostumesInc.com value both your business and your privacy. Our privacy policy is in place to protect our customers. Therefore, we do not sell or give away your email address or any other personal information provided by you. We require you provide us with your email information and telephone number so that we or the shipping company may contact you regarding your order or delivery of your package.

Costumes Inc does use cookies and our website logging software does record information about your browser, geographic location and operating system. We also track keywords you may use on our search page, pages you visited and time spent on the site. All of the above are used solely for the purpose of improving our customer's future shopping experience with us. The information stored is completely blind and not stored by specific customers.

Where are you located?

Our main offices are located in North Dighton Massachusetts.

Our Shipping Locations

We ship from locations in Massachusetts, California, New Jersey, South Carolina, New York, and Utah. The majority of our product is shipped from the Massachusetts warehouse.

Contact Us

During the height of our busy Halloween season the best way to contact us is via email using our support ticket form. Please click the support tab on the left hand side of the web site.